Stick up Cam battery (2nd gen)


Have just purchased an ac adapter for my stick up cam battery (2nd gen).

But - when I set up the camera, the Ring app has no option for ac power and is telling me the cam is connected via a Ring Solar accessory.

I have hard set the camera x 3 and have removed/reinstalled the Ring app - nothing changes

Any assistance appreciated


Hi @user23118. I responded to your reply in another thread here, clarifying that the Indoor/Outdoor Power Adapter is designed for use with the Stick Up Cam (3rd generation) and is not compatible with the Stick Up Cam Battery (2nd generation). I know there was a bit of miscommunication and confusion surrounding the different models of Stick Up Cams, so I hope my reply there has cleared this up for you.