Stick Cam v2 Battery won't connect to the network

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#1

I’ve read all similar posts…And I’m the 3rd day of trying to get my camera working again.

When I first received it, it was pretty easy to get going.

Last week the battery died.

So i recharged it, and it wouldn’t connect to any of my wifi networks.

So i removed it from my account and have been attempted to set it up as a new device since.

But it continues to get stuck on Connecting to Network, and never completes.

Very frustrating.

#2

Hi @DaveInTheSix. If you’ve gone over similar threads and they haven’t provided a solution, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.