Ring Security Cameras
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Stick Cam not recording occasionally
hardwired-video-doorbell
I have big internet plan and fast connection but still my stick cam and my doorbell do not record occasionally. I checked my wi-fi. Connection is ok. ! There was one time I couldn’t even get live view. Please help. 
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24-08-2021 00:30:12
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Tom_Ring
Hi @AkiloTheBoxer. What is the RSSI for these devices? Even with a fast internet, you still need a strong connection to the internet to effectively use it. You can find the RSSI for your cams in the Device Health section of the Ring app. We also have this Community post [here](https://support.ring.com/hc/en-us/articles/214750126-Ring-App-is-Having-Trouble-Showing-Video-and-Not-Connecting-to-Your-Ring-Device) for help with Live View concerns.
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26-08-2021 16:11:13
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