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I

iowman

Stick cam changing indoor to outdoor settings
troubleshooting
wireless-security-cameras

Trying to change from indoor to outdoor mode in general settings and it stays stuck on indoor, do I need to delete cam and re-install ?

964 •

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04-06-2023 10:59:38

Responses (3)

  • J

    Justin_Ring

    Hi @iowman. If you are not able to change your Install Type, try the following steps: - Verify that your Ring app is up-to-date. - Force-close the Ring app on your phone and reopen it. You can do a new setup of the Camera without deleting it from your account to change your Installation Type. You just have to select Set Up a Device in your Dashboards menu. If you have tried these steps and are still having the same concern, please provide the following additional information: Ring app version, phone model, phone OS, and Ring device model.

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    05-06-2023 10:16:20

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    • I

      iowman

      All sorted thanks, deleted cam, then reinstalled device which gave me the set up option of indoor or outdoor

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      06-06-2023 07:32:33

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      • S

        system

        This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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        06-07-2023 07:32:35

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