Trying to change from indoor to outdoor mode in general settings and it stays stuck on indoor, do I need to delete cam and re-install ?
Hi @iowman. If you are not able to change your Install Type, try the following steps:
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Verify that your Ring app is up-to-date.
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Force-close the Ring app on your phone and reopen it.
You can do a new setup of the Camera without deleting it from your account to change your Installation Type. You just have to select Set Up a Device in your Dashboards menu. If you have tried these steps and are still having the same concern, please provide the following additional information: Ring app version, phone model, phone OS, and Ring device model.
All sorted thanks, deleted cam, then reinstalled device which gave me the set up option of indoor or outdoor
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