‎Static when try to talk to visitors

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SusanSBG123

Static when try to talk to visitors

battery-video-doorbell

troubleshooting

![image|281x500](upload://p7BtPsrpqKGL1Hw1VNNMsRUcig.jpeg) I bought a ring doorbell only a few months ago. The last few weeks I have been getting such bad static when I try to talk to a visitor that they can’t understand me. I have tried uninstalling and reinstalling, rebooting, checked the Wi-Fi connection and it’s fine and have tried updating the app. I’m going to have to return it if the issue is not resolved.

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17-11-2023 12:52:55

Responses (2)

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Justin_Ring
Hi @SusanSBG123. I was able to find this Community [post](https://community.ring.com/t/voice-unrecognizable-on-ring-speaker-during-live/241593) where another neighbor had a similar concern with their audio quality. There is a marked solution, with steps to try and what to do if those steps do not help.
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20-11-2023 06:18:15
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system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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20-12-2023 06:19:00
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