Static when try to talk to visitors

I bought a ring doorbell only a few months ago. The last few weeks I have been getting such bad static when I try to talk to a visitor that they can’t understand me. I have tried uninstalling and reinstalling, rebooting, checked the Wi-Fi connection and it’s fine and have tried updating the app. I’m going to have to return it if the issue is not resolved.

Hi @SusanSBG123. I was able to find this Community post where another neighbor had a similar concern with their audio quality. There is a marked solution, with steps to try and what to do if those steps do not help.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.