Static sound on interior camera

The sound on my interior camera recordings is nothing but static, it doesn’t record the noise in the room.
Device settings audio streaming and recording is on.

Hi @user8284. it’s possible that another electronic device nearby the Camera could be causing interference, resulting in this static you’re hearing. I would also recommend performing a factory reset and setting your Camera back up. You can reset your Camera by holding down the setup button for at least 20 seconds. After the reset is done, follow the steps under Set Up a Device to set your Camera back up. Test it out to see how the recording audio sounds and if the static is still present.

If there’s nothing nearby the Camera that may be causing interference, and the static is still there after the reset, please give our support team a call at one of the numbers available here. They can take a deeper look and troubleshoot this more in-depth. If you are outside of the US, please visit here to see how to contact support. :slight_smile: