Ring Video Doorbell

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Static in live view and recorded video

My Ring doorbell has very loud choppy static in live mode as well as in recorded videos. I have made sure I have the most updated version of the app. I have uninstalled and reinstalled the app. It did not do this when I first got it.

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01-10-2020 17:12:10

Responses (1)

  • T

    Hi @Pkg. Audio issues during Live View are often related to network problems. First, try to reboot your internet router by unplugging it for 3 minutes, and then plugging it back in. Once your wifi has restored, see if the audio has improved. Also, take a look at this [Help Center article](https://support.ring.com/hc/en-us/articles/360023556192-Fixing-Poor-Audio-Video-Quality-by-Adjusting-Your-Router) that has some great tips and tricks for troubleshooting Audio. I hope this helps!

    0

    02-10-2020 22:17:01

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