Starlink - Ring 2nd Generation Cameras

Products Security Cams
1

We have just changed ISP to Starlink.

It seems my 2nd Generation Video doorbell works on the network however, none of the 2nd generation cameras are able to connect. The video doorbell was purchased within the last 3 months.

Has anyone else had this issue?

The cameras can see the WIFI, but just fail to connect. In typical fashion it doesn’t give you any error code, it just says “it failed”.

The settings on the Starlink are minimal and have tried splitting WIFI to 2.4 and 5 and also changed DNS but still no luck.

Ring have told me they have no idea and it must be starlink.

Any help would be appreciated.

2

@user63770 How much further are the cameras from the router than the doorbell? I am wondering if the starlink router just isn’t as good or broadcasting the signal as far.

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3

The doorbell works seamlessly and I have tried setting up the camera just next to the doorbell to see if distance was an error and it still doesn’t connect.

I have 5 cameras and they all fail in the same manner.
Weirdly the doorbell is ammune.