If your stand up cam battery says 100%, it could be false positive. This value that you see on your phone or ipad is the value it was the last time connected. Go ahead and charge the battery even if it says it is ok. I took out a battery and found a bug in between the battery and the contacts in the cam. I charged the battery and now the light flashes on the camera like it is supposed to. This could save you from buying another camera.
- You are welcome. I just wanted to save someone from replacing a camera unnecessarily. Plus, it makes Ring look better with fewer cameras going bad.
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