Hi! Good day, i have used your devices for quite some time and i really loved it, it is very easy to use, i was just hoping that you guys could give us a one time courtesy about our plan, our apartment got a break in and i cannot see the footage, i want it so bad please help

Hey @Justine556. Have you reached out to our support team on this concern? I recommend reaching out to them to see what options you have! Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.