Spotlight security

Question

Having purchased a battery operated light last year I have noticed that only one security light that seems to light up? Is this something in settings or is it faulty?

Tom_Ring · Answer

Hi. If you have a Floodlight Cam or Spotlight Cam, both LEDs on the Cam should be lighting up. Try performing a reset on your Cam by pressing and holding the setup button for 20 seconds, then releasing. Once that is complete, you can reconnect to WiFi. You can also perform a power cycle by removing power from the device for about 5 minutes, then restoring power. If you've tried this to no avail, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

Ring Security Cameras

Spotlight security

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