Ring Security Cameras

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Spotlight pro thinks it's connected to solar panel
plug-in-adapter
solar-panel
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I have a spotlight pro. It is plugged in, however the device is saying it is connected to a solar panel?I have reset it and it’s still doing the same.The device settings are set to plug in, not battery.Is this a problem?

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20-03-2024 15:26:46

Responses (1)

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    User Solution

    Hi @user76021. This is something that should not be happening. Please send us a private message on Facebook @Ring or give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.

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    22-03-2024 14:45:13

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