Ring Security Cameras
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Spotlight pro thinks it's connected to solar panel
plug-in-adapter
solar-panel
cs-support
I have a spotlight pro. It is plugged in, however the device is saying it is connected to a solar panel?
I have reset it and it’s still doing the same.
The device settings are set to plug in, not battery.
Is this a problem?
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20-03-2024 03:26:46
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Tom_Ring
Hi @user76021. This is something that should not be happening. Please send us a private message on Facebook @Ring or give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.
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22-03-2024 02:45:13
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