Spotlight pro thinks it's connected to solar panel

I have a spotlight pro. It is plugged in, however the device is saying it is connected to a solar panel?

I have reset it and it’s still doing the same.

The device settings are set to plug in, not battery.

Is this a problem?

Hi @user76021. This is something that should not be happening. Please send us a private message on Facebook @Ring or give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.