Ring Security Cameras
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Spotlight Motion Sensor Not turning on Lights
After operating properly for two months, my hardwired Spotlight Cam stopped turning on the lights. The camera is recording the video; I can turn on the lights manually via my iPhone, but the lights won't come on when I approach the unit.Any help will be much appreciated. Don
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19-11-2020 02:07:45
Responses (1)
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This did not work for me. My motion alert works but the lights do not come on. The application setting shows both Motion Detection and Motion Alerts activated.I am getting motion alerts and I can manually turn the lights on but the lights do not turn on in response to motions. Have also increased sensitivity.Any other ideas?
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30-11-2020 10:51:50
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Tom_Ring
Hi @Don38. This could be a setting in the Ring app. With your Spotlight Cam selected, tap on Devices Settings, then Light Settings. Once there, you can toggle on Turn Lights on With Motion. You can also adjust your [lights Motion Zones](https://support.ring.com/hc/en-us/articles/115004192966-Controlling-the-Lights-and-Light-Settings-on-Your-Spotlight-Cam-Wired) as well. I hope this helps!
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20-11-2020 19:59:42
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