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L

linnjones

Spotlight can died

troubleshooting

security-camera-mount

I was charging the two batteries and when putting them back nothing happens. Tried different battteries but nothing works. I can se some red lights on the inside before closing it. What to do? ![IMG_4772|375x500](upload://kv7JZDb0Cot2NWlyYRILEbLxn7r.jpeg)

210 •

0 •

10-12-2023 08:12:09

Responses (2)

J

Justin_Ring

Hi @linnjones. Try a factory reset by pressing and holding the setup button on it for 20–25 seconds. If you have tried this step and are still having the same concern, give our [support team](https://support.ring.com/hc/en-us/articles/360036196372) a call for further assistance.

0

•

11-12-2023 08:46:54

•

S

system

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

0

•

10-01-2024 08:47:46

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