Ring Security Cameras

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M
Spotlight camera won't connect
live-view
battery-video-doorbell
wireless-security-cameras
My spotlight camera is constantly disconnecting. When I try to view the live feed, it never connects, and either says video ended or failed to connect. I have to either reset the wifi or completely disconnect and reconnect the device, and it'll usually work for about a day before it disconnects again. My RSSI is usually between 50 and 60 and the health report says it's in good health. Please help!

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28-06-2021 01:53:14

Responses (1)

M
Hi there, @memarkielowski! The RSSI reading you are getting there shows some indications of distance, interference, or both. Our [Community post about RSSI](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229) helps to break down what these values mean, along with tips to optimize connection. :)

0

29-06-2021 07:32:05

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