‎Spotlight Camera Unresponsive

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yekootmada

Spotlight Camera Unresponsive

troubleshooting

battery-security-cameras

Hi there Our Spotlight Camera Battery version is not showing any signs of life. A fully charged battery shows makes the red light come on inside the battery compartment, but there are no flashing lights on the bottom of the camera, even after trying a new setup or full reset procedure. Any idea what to do? I have a bad feeling it’s got wet inside, how do I take the camera to bits? I can get the battery compartment out, but how about the rest of it?

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0 •

29-12-2022 08:22:11

Responses (1)

T

Tom_Ring

Hi @yekootmada. If you've done the basic troubleshooting and a reset has not improved the condition of your Spotlight Cam, you will need to reach out to our support team. I would not advise taking your Spotlight Cam apart, as this will void the warranty. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

0

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03-01-2023 04:50:39

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