I have three spotlight cameras in my property and and three are showing the same issues.
First of all the device health check will not update and is stuck on 13/7/2020, when i open the app the cameras do not load a live view snap shot and once i open the live view it drops the wifi. All has have good connection. It’s starting to annoy me! The doorbell cam on the same system works perfect.
I have a floodlight cam in another property which works perfect too.
@Rh15lew wrote:
I have three spotlight cameras in my property and and three are showing the same issues.First of all the device health check will not update and is stuck on 13/7/2020, when i open the app the cameras do not load a live view snap shot and once i open the live view it drops the wifi. All has have good connection. It’s starting to annoy me! The doorbell cam on the same system works perfect.
I have a floodlight cam in another property which works perfect too.
Try logging out of the app and back in
Try logging out of the app and deleting it then re loading it
Check the location for the cameras is still correct
Thats not worked unfortunately. Also not getting any snapshots between Motions
So it looks like the issue is with my router, switched back to the old one and works fine!
Glad that you figured it out. It sounded like a frustrating issue.
Bad Router huh?
Out of curiousity, what are the models of the old, good router and the bad one?