Spotlight camera disconnecting from wifi after plugging in solar panel

Has anyone had issues where your spotlight camera disconnects from your wifi while using a ring solar panel? I have been using the camera for maybe a year without the panel and never had an issue. I bought a panel and connected it and it worked for awhile then just disconnected. Reconnected to wifi and it lasted for a few days then again disconnected from wifi. Unplugged the panel while gone for about two weeks and worked fine. Plugged the panel when got home and disconnected that same day.

Wondering if anyone else has had an issue and what they did about it.

Thanks.

Hi @Merlin66043. The Solar Panel shouldn’t impact the wifi connectivity on your Spotlight Camera. Have there been any other changes with your wifi network or have you added any additional devices that utilize the wifi? Any chances or any new devices on your wifi network could impact the stability of your Spotlight Cam’s wifi connection. I’d also recommend checking the RSSI to make sure it indicates a strong and stable connection. If these concerns continue to persist, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. :slight_smile: