Ring Security Cameras

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Spotlight Camera Battery percentage wrong
troubleshooting
wireless-security-cameras

Just purchased and installed several spotlight Cameras however, one Camera Battery of 2, doesn’t show the battery is installed. The other Camera is indicated that it’s charged to 208%. Any help understanding this problem and how to correct it is greatly appreciated. Eddie T.

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12-05-2022 12:56:07

Responses (1)

  • P

    Are you using the website dashboard to view the battery status? I've found that when the battery isn't installed (or isn't detected) the dashboard indicates the capacity is 208%. Sometimes it can take a bit for the battery status to update. If you trigger an event such as using live view the battery status should update after it uploads the video to the server.

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    12-05-2022 21:40:38

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