Spotlight Cam won't turn on after recharging battery


My secuirty cam won’t turn back on after recharging the battery. I tried a solution mentioned in a different post of holding the set up button down for 20 seconds. Nothing. The battery died before i could get it recharged. Any suggestions?

Hi @cfcsw6. If you still cannot get your camera to turn on, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.