Spotlight Cam won't power on with 2 charged batteries


I have a spotlight cam that when I went to swap out the batteries will no longer power on and connect. I have placed 2 freshly charged batteries in it and the bottom which typically lights up after will not light up at all. So it is showing as offline still.

Any suggestions??

Hey @Bluewater123. If you cannot get it to connect, please reach out to our support team here!