As some others I have the battery door open error message in one of my spotlight cameras.
I’ve tried everything I’ve found in the net and, of course, the door is closed. All the functionalities seem to work but is annoying having that false message all the time.
I’ve tried to reach the support in my country (LU) without success and the chat support has not been very useful. If I phone to the support in USA, as suggested in the chat, I would be charged, what is not acceptable and there is no other way to get support from Ring about how to solve the issue or how to proceed for one exchange/return.
Any idea/suggestion will be welcome.