Spotlight Cam Wired Not Receiving Motion Alerts

I have a Spotlight Cam Wired with motion sensitivity set to all motion. My motion zone is set where I want. Motion zones for lights are all set to off as I do not want lights to turn on. However, when there is motion in the zone I am not receiving alerts (using iOS). I can walk in the zone and not receive an alert. If I open my app, I can see in the historical time line that the video shows me in the zone. How do I get alerts? Thanks.

Went through the setup process again and I’m now getting alerts

Hey @tjebme! Please make sure the Motion Alerts toggle is on in the Ring app, for your phone to get alerts. If this is already on, try uninstalling and reinstalling the app to ensure it is integrated optimally with your mobile device.