After successfully installing 2 other ring devices (doorbell 2, stick up cam) I have not been able to do the same with Spotlight cam wired.
FIrstly, the camera entered set up mode as expected. Successfully connected to a chime pro as normal. From there if failed when trying to finish the connection to the wifi. I attempted this over 10 times with no joy. I switched between connecting via Chime Pro and direct to home wifi. Same result - ‘attempt to connnect to your wifi failed’
Eventually I attempted a hard reset. After holding button for 20 seconds nothing happened. No lights flashing, no notfications, no voice feedback.
Following attempts at hard reset the camera now fails to even enter set up mode. Once powered on there are no flashing lights, then same again when hitting button once for set up mode. Nothing. Attempting to connect to wifi or chime pro from here impossible.
One of thing to note is the floodlights on device are always on when powered up and remain on throughout attempted set up.
I have actioned all troubleshooting tips. I am out of patience. Pleae help.