I took out the two batteries for charging from my Spotlight Cam, and after charging it’s refusing to start up. I’ve confirmed that the batteries are definitely fully charged. The white light at the bottom doesn’t come on, and neither can I reset it by pressing the top button for 30 seconds.
There are red LEDs inside the unit that come on when the batteries are inserted.
Any help please?
Hi @AMG. It sounds like you are on the right track but your Spotlight Cam is just being unresponsive. I would reach out to our support team to see if they can identify what exactly might be happening. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.