Ring Security Cameras

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Spotlight Cam Solar black video issues
solar-panel
troubleshooting
wireless-security-cameras

Spotlight Cam Solar keeps recording black videos. RSSI is 60 or below at all times and battery life never falls under 95%. I would say out of 20 videos 1 or 2 are completely black. Why does it keep doing this?

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07-08-2022 23:02:40

Responses (1)

  • T

    Hi @Compaholic. Black Video can sometimes be corrected by adjusting your router. This Help Center article [here](https://support.ring.com/hc/en-us/articles/360023439472-Fixing-Black-Video-Errors-by-Adjusting-Your-Router) has the information needed to accomplish this. Let me know if this helps!

    0

    09-08-2022 16:00:37

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