Is this a camera defect or an app fault?
Hi @GnC11070. Is the battery fully charged? Have you tried another battery in its place? Try putting just 1 battery in the cam to see if that will allow it to register. Be sure that the battery is fully seated. You can also attempt a reset on your cam to resolve this. You can do that by pressing and holding the setup button on the cam for 20 seconds, then releasing. Let me know if this works for you.