Ring Security Cameras
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G
Spotlight Cam Pro Plug-In - powerline
hardwired-security-cameras
wifi
connectivity
troubleshooting
Hi everyone! The wifi connection to my Spotlight Cam Pro Plug-In wasn't great so i bought a tp-link extender but it didn't help. So i bought the TP-Link AV1300 Gigabit Passthrough Powerline ac Wi-Fi and after setting up saw the signal strength at the ring change from a red 78 to a green 50 - happy days. The signal today is now back in the 70's. I get a good signal with my phone by the camera (by the garage) but it seems the ring isn't connecting to the powerline adaptor. Has anyone else had an issue like this? Many thanks 😊
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01-05-2023 02:19:23
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Tom_Ring
Hi @Giggsy1977. Is your Spotlight Cam Pro connected to a 2.4GHz or a 5GHz network? Does your network automatically switch between the 2 bands? Try connecting to a dedicated 2.4GHz to see if that improves the connectivity.
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03-05-2023 06:24:43
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