Ring Security Cameras

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Spotlight Cam Pro has random weak signal only when connected to solar
troubleshooting
wireless-security-cameras

Hi all, I purchased two Spotlight Cam Pro's a week apart. Neither is far from the router and both show an RSSI of between 54 and 59. My router also marks the signal connection to both as "Strong". However, when I connect Solar Panels to them, they will both at random times throughout the day report a weak signal which is consistently at RSSI-95. At the same time, the router still shows them as maintaining a "Strong" connection. Also, when they are displaying this very low connection strength they still function perfectly normally. I can detect no change in their functional capabilities nor in their performance. Between the router showing a "Strong" connection and there being no perceived difference in performance /function, I tend to think this is more likely to be a firmware bug. Only occurs with the solar panels connected. Disconnect them and there is no issue. Was wondering if anyone else had noticed this happening with theirs?

399

0

0

22-09-2023 08:18:02

Responses (3)

  • T

    Hi @Pedro109. What type of WiFi network are you connected to—2.4 GHz or 5 GHz? If you are connected to a 5 GHz network, you can experience the concern you've mentioned. Try switching to a 2.4 GHz network if that is the case. Also, you can try rebooting your Spotlight Cam by pressing and holding the setup button down for 20 seconds, then releasing it. Let me know if this helps.

    0

    25-09-2023 07:13:03

    • J

      7 posts were merged into an existing topic: [RSSI jumping/poor connection](/t/rssi-jumping-poor-connection/219939)

      0

      05-12-2023 06:37:09

      • J

        0

        05-12-2023 06:37:09

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