Ring Security Cameras

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J
Spotlight Cam Pro Detects Only 1 Battery
troubleshooting
cs-support
battery-security-cameras

Installed my new Spotlight Cam Pro today and it’s only showing 1 of the batteries in the app. I know that both batteries work bc I’ve tried them separately and in both slots. In all combinations of one or both batteries, I only see a battery in the Battery 2 slot. I’ve done the Live View to force device status refresh, but no luck. Appreciate any ideas. Thanks.

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18-01-2023 23:46:57

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