Spotlight Cam Pro 2 Batteries

I have a Spotlight Camera Pro with two batteries installed. Today I checked battery power. The first battery was reading 2% the second 97%. I was under the impression that the second battery automatically switches on when the first battery reaches 20% power. How could the first Barry be reading 2%?

Hi @userRWM. Would you mind sharing the source where you read that the Spotlight Cam Pro will swap to the second battery when the first is at 20%? I checked through the resources on our Help Center and did not see mention of this, as the typical behavior is that the first battery will be depleted first before the second battery is fully utilized.