Ring Security Cameras
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Spotlight Cam Plus Not working
device-settings
troubleshooting
cs-support
This is a brand new camera, I bought 2 of them on Ring website.
Try to set up the device following the app instructions, at one point it says:
"Connect your Spotlight Cam to a power outlet - Be sure to use a RingIndor/outdoor power adapter with a USB-C plug. Then wait 30seconds for your sportlight cam to turn on."
A the bottom there is a button that says "Sportlight cam is on"
I waited the 30 seconds with no luck. Also I try to battery power it (ring batteries fully charged), still not working. I wued the power adapter from the other camera, still not working. I also try to push the button on top of it. Still not working.
What I can do next? Any idea? Thanks
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19-08-2023 02:26:07
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Justin_Ring
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21-08-2023 06:12:00
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