Spotlight Cam Plus Motion Light Needs Firmware

I’ve had two Spotlight Cam Plus plugins and the light doesn’t come on with motion as it should. The cameras are on the driveway and motion detection recording is great, recording motion 100 feet away The lights are set to come on when motion is detected, but they don’t come on unless you are about 10 feet away. Once this “wakes up” the lights, they come on properly when cars or people go down the street and this has to be nightly. I cant "wake up " the camera when I am out of town and shouldnt have to do so. I have turned motion “off” and “on”, power cycled and factory reset, however, no change on both Spotlight Cam Plus cameras. I have seen similar complaints on this device. Firmware update is likely the issue. Please fix.

Hi @StChasQ5. Those were good troubleshooting steps to try for your concern. Since the steps did not help, the next best step would be to contact our support team to further investigate. Give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.