The solar status states not connected, but the solar panel cable is plugged in. I performed a different check by using a wall plug in USB-C and still no joy.
Please advise… Thank you.
The solar status states not connected, but the solar panel cable is plugged in. I performed a different check by using a wall plug in USB-C and still no joy.
Please advise… Thank you.
Hi @user59053. Please try the following troubleshooting steps for your Solar Panel:
We also have troubleshooting steps for the Solar Panel here. If this concern persists after trying the above, please follow up with our support team for further assistance. If you are outside of the US, please visit here to see how to contact support.