Hi,
I recently purchased a Spotlight cam battery, I then got a second battery due to one port, the battery slot 1, draining the battery rather quickly.
I charged a battery to 85% and then in the space of 8~hrs it has now drained to 10%, this was the case for the other battery, I swapped them to see if it was the battery or the port, turns out it’s the port.
Is there anything I can do?
Hi @user34349. You can try to do a factory reset on your Camera to see if that helps. To do a factory reset, press and hold the setup button for 20–25 seconds, and then reconnect it to your wifi since the reset will make it fall offline. If you have tried this step and are still having the same concern, give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.
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