Spotlight Cam - One light side not working

Hi All,

I have had a Spotlight Cam battery for around 4 years and now one of the light strips is no longer working.

Already removed all batteries but that has not done anything.

Any ideas on how to get this working again or is it time to replace it?


Hi @captHedge. You can try a factory reset to see if that helps. To do a factory reset, you will press and hold the setup button on your Camera for 20–25 seconds and then reconnect it to your wifi network. If you have tried this step and are still having the same concern, give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.