Spotlight cam not going live or showing video

I’ve followed all of the trouble shooting tips for this issue. Good signal on phone, download speed 104.6, upload speed 10.44, signal strength of camera very good at RSSI 59. On Rapid Ring app it won’t show and says the signal is too weak despite the diagnostics. Was working without issue last on 7/25.

Hey @Syrachris. Please check out our Community post here for more information on how to fix this Live View concern. In the event you still cannot get the Live View to connect, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.