I'm having same problem. Waiting on an answer

Hi neighbors, the Solar Panel will provide a trickle charge to the battery with sufficient sunlight. This charge isn't as fast as manually charging the battery, but it can help extend the amount of time between charges. Please try the following troubleshooting steps for Solar Panels: - Check that your Solar Panel's cable is firmly connected to both the panel and the Camera. - Use a clean microfiber cloth to clear any dirt or debris from the Solar Panel. - Ensure the Solar Panel is receiving at least 4 hours of direct sunlight per day. - Reboot the Camera using the [reboot option](https://support.ring.com/hc/en-us/articles/7438395032980-Rebooting-your-Video-Doorbell-or-Security-Camera) on the Device Health page. We also have troubleshooting steps for the Solar Panel [here](https://support.ring.com/hc/en-us/articles/10264201238292-Troubleshooting-Solar-Panel-2nd-Generation-and-Small-Solar-Panel-). If this concern persists after trying the above, please follow up with our [support team](https://support.ring.com/hc/en-us/articles/213608406#callus) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.