G
Spotlight cam, motion detection turning off on its own
hardwired-security-cameras
troubleshooting
motion-settings
 My spotlight cam turns off motion on its own. Any ideas? I didn't turn it off and this happens. Thanks.
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05-08-2023 10:45:49
Responses (1)
- G
Hi and thank you! I uninstalled and reinstalled the ring app and it has not happened again. Have a great day!
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08-08-2023 04:49:18
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Caitlyn_Ring
Hi @Goodhands83. Motion detection should only turn off if you manually adjust this setting. if you have a Ring Protect plan, you'll have access to the [Modes settings](https://support.ring.com/hc/en-us/articles/360036107792-Control-All-of-Your-Ring-Devices-with-Modes). Check this to ensure you don't have motion detection disabled on this Camera in a particular Mode. If the Modes settings appear to be correct, then I'd suggest performing a quick reboot on your Camera using the [reboot option](https://support.ring.com/hc/en-us/articles/7438395032980-Rebooting-your-Video-Doorbell-or-Security-Camera) on the Device Health page.
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08-08-2023 04:08:44
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