My spotlight cam turns off motion on its own. Any ideas? I didn’t turn it off and this happens. Thanks.
Hi @Goodhands83. Motion detection should only turn off if you manually adjust this setting. if you have a Ring Protect plan, you’ll have access to the Modes settings. Check this to ensure you don’t have motion detection disabled on this Camera in a particular Mode. If the Modes settings appear to be correct, then I’d suggest performing a quick reboot on your Camera using the reboot option on the Device Health page.
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Hi and thank you! I uninstalled and reinstalled the ring app and it has not happened again. Have a great day!
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