Spotlight cam misses some people randomly

My spotlight cam misses people randomly. Like my wife and kids walked in the door and nothing on cam ? Most of time it works fine ?

Battery powered cameras go into “sleep” modes quite often. So depending on your Motion Settings (primarily Frequency and Sensitivity) it is possible for a fast moving person to not be captured by your camera.

Yeah mine does this too. It’s an inferior product is the real reason. I think Ring wants us to go buy doorbell cameras, since the spotlight cameras aren’t their favorite product for detecting motion at the front door.