Ring Security Cameras
Spotlight cam lost connection with wifi and wont reconnect
My spotlight cam lost wifi connection, i have excellent wifi signal but my spotlight cam wont/cant connect to it any suggestions?
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02-02-2020 11:07:09
Responses (12)
- I
My Battery security camera had a low battery, I removed the battery, charged it and re-installed, the usual blue and white flashing lights at the bottom came on which I believe is showing that it is trying to reconnect to the wifi. It has continued to flash, I turned it off at teh button on the top of teh camera, then back on again, the same thing happend. Wifi in the house is working as I have other cameras on teh same wifi network still working as per usual. I have reset the camera, same issue. I deleted teh camera from my account and then tried to re-connect teh camera again usuing the normal addition of a device process but teh wifi won't pick up. I can only assume teh Wifi in the device is broken, can anyone help.....?
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04-04-2020 04:21:06
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- J
I've tried hard resetting it, removing it from my list of devices, no matter what I do it won't stop flashing blue and white. (It is the battery verison) Does anyone have any suggestions on how to fix this?
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05-04-2020 09:49:54
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MI had the same issue.....called Ring for help.....turned out it was fault with the camera and I returned it.
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05-04-2020 11:04:55
- P
I am having the same issue as of Monday 4/6/20. I have two working batteries in it and it just blinks blue and white.
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09-04-2020 03:17:53
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- M
I have had two spotlight cams replaced because they failed to connect to my WiFi. This was after using them awhile. They just suddenly failed. I'm convinced it's a known hardware issue after reading Amazon reviews and those here. And yes I went thru the rigors of Ring Support who were helpful. It's frustrating that I performed all the same procedures as Ring on my own before calling but then had to repeat them once again, two times for two different cams.
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07-11-2021 04:00:29
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Dippa91
Hi all, My spotlight camera is not working it is just flashing like blue/clear have taken it down put it near my router and tried resetting it to no avail. Any help appreciated. Cheers,
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29-03-2020 01:26:38
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