Ring Security Cameras
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R
Spotlight cam live view, recording issues
live-view
troubleshooting
battery-security-cameras
Hi all,
Since 9/25 been having issues with 1 of my spot light battery cams. I have had at least 5 instances where motion was detected but only gray and black rectangles were available and at least 20 instances where motion was detected but "no video found" in the event history. The live view also takes way longer to view compared to my other 2 cams. I have no issues with the other 2 cams. These 2 cams are equally distanced from the cam I am having issues with. Batteries are always topped off as well. I am thoroughly annoyed with this. Attached are screenshots of the video issue and error message I receive while trying to live view. Anyone having issues like this?
![ring screen shot|364x500](upload://mkvgitRjwvc9L5X7uu1k0h3oDbo.jpeg)
![spot light video|225x500](upload://m5j1oQYacZ74obp3hoQcx72cOBv.jpeg)
Thanks
Randy
1173 •
0 •
1 •
27-09-2022 09:45:12
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Justin_Ring
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29-09-2022 07:43:45
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