Spotlight cam live view, recording issues

Hi @randingo. If your Live View and recordings are not working as they should, try the following steps:

  • Verify that your Ring app and smart phone are caught up with the latest updates.

If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.