Spotlight Cam Live View Not Working

Spotlight cam will not connect to live view. It connects to wifi with great signal/RSSI strength, firmwear is up to date, and the motion light works just fine. We have the ring doorbell, and it works great. But spotlight cam will not connect to live view. Have tried resetting and connecting to other wifi networks - nothing will work.

Hi @user30767. I appreciate you taking the time to try and troubleshoot your device. Since you have done the basic troubleshooting steps and are still having the same concern. The next best step would be to give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.