Ring Security Cameras

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L
Spotlight Cam Image
Is this an acceptable image at night. Not sure if this is normal or not. TIA. ![20191031_220037.jpg|4032x3024](upload://yWaetXc2InpcIjqeCbdqF3RL1nt.jpeg)

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01-11-2019 02:12:08

Responses (1)

M
Hey @Lhernana2j! There looks to be a glare in the attached image, or something over exposing the lens. I would check the lens for any smudges, debris, or marks, as well as ensure no lights are shining directly at the lens at night. Let me know if this helps! :)

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01-11-2019 10:40:12

L
I have the garage coach lights on either side but even with them off I have always had that glare. I probably have a bad unit and never realized it.

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02-11-2019 09:05:12

M
When you get a chance, I recommend trying to clean the lens with a wipe. If this concern persists, our support team will be happy to help further at 800-656-1918. :)

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05-11-2019 07:14:46

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