Hi, my Spotlight Cam battery dead . How can I get the battery replacement within warranty period ?
Hi there, @hmvpkp! Check out our Warranty page for details on what is covered and what is not. When newly purchased, our devices will come with a limited 1-year warranty. Subscribing to the Protect Plus plan during your original warranty period can extend this coverage.
Extra batteries can be found on our accessories page at Ring.com. Feel free to also reach out to our support team for any further solutions they might have to offer. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.