I was following another thread with virtually the same topic, but that one was never answered and frankly being ignored. Trying again…
Installed two spotlight cams a week ago. All works fine, EXCEPT saving advanced motion zones. No matter what I do or how many times I do it, the zones won’t save.
Here are the steps:
enable advanced motion zones
set motion zones
save the zones (to exit the screen)
go back later; either by closing the app, or just reopening it later
standard 3-zone initial setup is back, advanced motion zones disabled
But what’s strange, when I re-enable the advanced motion zones, it still has the “shape” of the zones I set earlier saved. But the cameras will not stay in that mode.
Any ideas? Please, Ring experts, don’t give a pat answer or a link to a generic web page. If this is a feature, it’s a feature…it should work. If it’s a known bug, tell us so, and I can be patient until it’s worked out.