Spot Light Cam Disconnect

Our spot light cam disconnects and reconnect around the same time every day (09:00-17:00) there is a solar panel plugged in and two batteries and the wifi signal is around -30/-45

Had the camera for almost 2 years now none of my other cameras are doing this.

also reset camera 2 different times

any fix? or is camera broken for some unknown reasons.

thanks!

Hi @raabecca. This sometimes happens when your internet router does daily maintenance or updates. I would check with your internet service provider to see if this is happening with your network. If this isn’t the case, I would check with our support team to diagnose this concern for you.

Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.