Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.

R
Spot Light Cam Disconnect
wireless-security-cameras

Our spot light cam disconnects and reconnect around the same time every day (09:00-17:00) there is a solar panel plugged in and two batteries and the wifi signal is around -30/-45Had the camera for almost 2 years now none of my other cameras are doing this. also reset camera 2 different times any fix? or is camera broken for some unknown reasons.thanks!

501

0

0

28-01-2021 02:05:05

Responses (1)

  • T

    Hi @raabecca. This sometimes happens when your internet router does daily maintenance or updates. I would check with your internet service provider to see if this is happening with your network. If this isn't the case, I would check with our support team to diagnose this concern for you.Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

    0

    29-01-2021 21:10:01

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members