One of my spot cam cannot connect with live view, after long showing “Activating device”, it shows “LIVE VIEW ENDED, RECONNECT”. Battery is 100%, device health shows signal strength “RSSI-44”, still getting montion notfication from this cam, but all videos recorded show plain black.
Hi @weigong. Take a look at this Community write up here. It has a bunch of tips and tricks for troubleshooting the most common issues with Live View. If you’ve tried these steps to no avail, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.
Exact same thing happening to me. Looks like there is quite a few others with same issue