Spot cam cannot connect with live view

One of my spot cam cannot connect with live view, after long showing “Activating device”, it shows “LIVE VIEW ENDED, RECONNECT”. Battery is 100%, device health shows signal strength “RSSI-44”, still getting montion notfication from this cam, but all videos recorded show plain black.

Hi @weigong. Take a look at this Community write up here. It has a bunch of tips and tricks for troubleshooting the most common issues with Live View. If you’ve tried these steps to no avail, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.

Exact same thing happening to me. Looks like there is quite a few others with same issue