Spot cam cannot connect with live view

Question

One of my spot cam cannot connect with live view, after long showing 'Activating device', it shows 'LIVE VIEW ENDED, RECONNECT'. Battery is 100%,  device health shows signal strength 'RSSI-44', still getting montion notfication from this cam, but all videos recorded show plain black.

Tom_Ring · Answer

Hi @weigong. Take a look at this Community write up [here](https://community.ring.com/t5/Ring-Device-Tips-and-How-To-s/Live-View-Not-Activating-and-Connecting-Troubleshooting-Tips/ba-p/821). It has a bunch of tips and tricks for troubleshooting the most common issues with Live View. If you've tried these steps to no avail, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

MarcFWTX · Answer

Exact same thing happening to me. Looks like there is quite a few others with same issue

Ring Security Cameras

Spot cam cannot connect with live view

Didn't find an answer ?