Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.

S
Split Button on Ring Doorbell
hardwired-video-doorbell

I have the Pro2 - only a couple of years old but already the doorbell button has split. I reached out to the ‘support team’ and received no advice. (well, none that was usable). I dont care about warranty I just want a doorbell that works.The button splits meaning the material used is not fit for purpose. Can you tell me where I can just get a new button as I paid a lot of money for the ring equipment and and extremely annoyed.?I have seen similar threads throughout and always the same advice - reach out to customer support. They have no clue what to do judging by the lovely person I had on the line.

824

0

0

15-06-2021 08:17:07

Responses (1)

  • S

    I just found a solution on Ebay, replacement buttons made from stronger silicone. Sorry Ring. If you cannot supply us with either replacements or decent quality buttons then we have to go elsewhere. I paid almost $1000 for all my ring stuff between cameras and the bell so was very upset.

    0

    15-06-2021 13:46:31

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members