Spare Part Needed for Floodlight Cam

Hi…anyone know where i can get a new backplate for the Ring security Floodlight Cam. Mine snapped. Also need the 2 screws which hold the camera in place.
Thanks

Hello @mitcht1982 ,

Sorry to hear that your backplate broke on your Ring camera. There are some “Kits” or “Spare Parts” shown on Ring.com website, but for specific Ring product part-items, the Ring Support may (or may not) be able to supply or help you with these parts.

You should call Ring Support to see if your broken or missing parts are available or if they can provide additional help:

Unfortunately, due to the Covid-19, you may encounter slightly longer than normal wait times:

I hope this is helpful for you. :slight_smile:

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